Copyright © Steve Pepper Training Associates.

01423 524840 office 07806 472134 mobile

Terms and Conditions


The price of training depends on a range of variables, so I will give you the best possible price, based on your specific needs. If you are interested in any of my training courses just tell me how many people you want trained, whether you want accredited or in-house training, and whether you want it delivered on your own premises or if you need me to provide a suitable venue.


I personally guarantee to give you the best possible price, which I will hold for a minimum of one month to give you time to decide.


In order to maintain the quality of my service and our reputation, I will not train more than 18-20 people on my accredited courses

I don’t  use newly qualified or “Cascade” trainers who have little or no industry experience.

I won’t mis-sell you inappropriate training and will advise whether an in-house or an accredited course is best for your needs. Please ring me to discuss your requirements and I shall be happy to provide a quote 07806 472134.

I am happy to deliver training on your own premises or can use a wide range of suitable venues throughout the region. I am happy to train from as few as 6-8 candidates and usually have a maximum of 16-18 candidates on Level 2 courses in order to maintain the quality of my services.

Terms and conditions

I do not charge VAT

There is usually an Early Bird Discount providing the deposit and training is paid in full on or before the date of the training. This is the price reflected and published if you decide to not pay at that stage then the discount will be re- added to the invoice.

I will only issue certificates after payment has been cleared.

Late cancellation

I also operate a late cancellation fee of the full cost of the training if this is done with less than two weeks notice before the start of the course.

On Level 2, 3 and 4 courses, a small deposit is required at the time of booking to cover the cost of ordering the examination and course materials. This is now done online for the level 3 and 4 courses.

In the unlikely event that I cancel a course at short notice I will offer another mutually convenient date to undertake the training for you. I will not be responsible for any other costs.